At AstroAzeem.com, we are committed to providing you with quality astrology services. Please read our Refund and Returns Policy carefully to understand the terms under which refunds or adjustments may apply.
Refund Policy
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Digital Astrology Reports and Services:
Due to the personalized and digital nature of our astrology services (e.g., natal charts, compatibility readings, or consultation sessions), we do not offer refunds once the service has been delivered or the session has been conducted. -
Missed or Rescheduled Appointments:
- If you need to reschedule, please notify us at least 24 hours before your appointment time. Rescheduling requests made within this timeframe will be honored without additional fees.
- In the event of a missed appointment without prior notice, no refunds will be issued.
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Technical Issues:
If you experience technical issues during a scheduled session (e.g., poor internet connection), we will work with you to reschedule at no additional cost.
Exceptions to Refunds
Refunds may only be issued under the following circumstances:
- Payment errors (e.g., duplicate transactions).
- Service delivery errors on our part (e.g., incomplete or incorrect reports).
For eligible refunds, please contact us within 7 days of the purchase date with proof of payment and a clear description of the issue.
How to Request a Refund
To request a refund or discuss any concerns about your purchase, please email us at [insert support email] with the following details:
- Full Name
- Date of Purchase
- Description of the Issue
Our support team will review your request and respond within 3-5 business days.
Contact Us
For questions or concerns about our Refund and Returns Policy, please reach out to us:
- Email: [Insert email address]
- Phone: +92 321 4446463
We value your trust in our services and strive to ensure your satisfaction. Thank you for choosing AstroAzeem.com!